Monthly Fraud & Scam Bulletin – December 2022

The Fraud & Scam Bulletin

December  2022

Your monthly update direct from West Mercia Police on the latest scams and frauds

Criminals are still using the cost of living crisis to scam the public

– do not become a victim –

Action Fraud are repeating their warning about cost of living scams in the lead up to Christmas

So once again we are encouraging members of the public to be extra vigilant against fraud, especially in sharing your personal and financial details with people you do not know. Do not let the fraudsters cash in on the cost of living crisis,

and please make sure you share this message with any friends and family who may be more vulnerable.

Common scams that are still circulating right now include:

·         Energy Bill Rebates

·         Cost of Living Payments

·         Fuel Vouchers, Phone Bill discounts and Supermarket offers

·         Fake Investment opportunities

Also beware of Non-Delivery and Non-Payment Scams.

·         Non–Delivery Scam means a buyer pays in advance for goods or services online but those items are never received

·         Non-Payment Scam means the seller sends goods sold via an online sales site but the seller never gets paid

Remember that criminals are expert at gaining your confidence and impersonating Government Agencies, Utility companies, Businesses and the Police.

As stated before, If it looks too good to be true it probably is.

Always be aware, and do not let Fraudsters and Scammers ruin your Christmas.

 

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ARE YOU SCAM- SAVVY?

Criminals are turning to more sophisticated ways to take your money, whether through online offers, emails or telephone calls. Can you outsmart them?

Test your own ability on Take 5  – follow this link – Are you scam-savvy? – Take Five (takefive-stopfraud.org.uk)

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IF YOU THINK YOU ARE BEING SCAMMED

OR DO NOT RECOGNISE THE CONTACT

Take Five To Stop Fraud

  • STOP: Taking a moment to stop and think before parting with your money or information could keep you safe.

  • CHALLENGE: Could it be fake? It’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

  • PROTECT: Contact your bank immediately if you think you’ve fallen for a scam

and report it to Action Fraud

If you’ve fallen for a scam, report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk.

 

Scam Text messages can be forwarded to 7726 to help phone providers take early action and block numbers that generate spam on their networks.

Forward Fake Emails received to 

 

For further information visit:

https://www.actionfraud.police.uk/

https://takefive-stopfraud.org.uk/

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Cost of Living Update – Bulletin 3 – Redditch & Bromsgrove

Dear all,

Please find attached all the latest information specifically around the support available on the cost of living, along with the Christmas meal and warm space provision, and agency opening hours over Christmas.  We hope it’s useful to you and please feel free to share with colleagues.

Cost of Living Update – Bulletin 3

 

REMINDER – Leaflets & Digital Campaign – Please help spread the word!

Do you know what support is available?

If you don’t know what support is available, the chances are, neither do our residents!  However, in addition to a digital campaign, just a little reminder that there are joint ‘at a glance’ cost of living leaflets available to help.  You can pick up FREE printed copies so you can distribute to your service users to help spread the word.  Simply collect them from Customer Services at either Redditch Town Hall or Parkside in Bromsgrove.  Alternatively, please find a printable version attached should you prefer to print your own copies and a website version is attached too for you to share.

 

Need more detail?

There are cost of living webpages on both Redditch Borough and Bromsgrove District Councils’ websites too at: www.bromsgrove.gov.uk/costofliving and www.redditchbc.gov.uk/costofliving.

See something missing on the webpages?  Let us know as they can be updated anytime.

Don’t forget there are more detailed leaflets available too – one for Bromsgrove and one for Redditch.  A printable and a website version can be found attached.

Reminder – Household Support Fund Phase 3 – local support available

Quick reminder that eligible Redditch and Bromsgrove residents who are struggling with the cost of household essentials can get help with food and household costs and there are 2 ways they can apply:

**NOW OPEN for New Applications** Act on Energy – help with energy costs, energy debt, broken heating systems etc

 

This scheme offers qualifying residents across Worcestershire support with their energy costs, fuel debt and where required, assistance to replace broken boilers and heating systems, subject to funding.  Eligibility criteria for support is not restricted to solely vulnerable households in receipt of benefits, but criteria will be applied for the different elements of support on offer.  Further information can be found online at:  WORCESTERSHIRE HOUSEHOLD SUPPORT FUND (actonenergy.org.uk). Residents can apply online or by calling 0800 988 2881.

**Temporarily PAUSED** Citizens Advice Bromsgrove and Redditch – help with food and other essentials

Although this has been temporarily PAUSED due to demand, please keep an eye on the website for updates as once the applications that have been submitted to date are processed, it is expected this will reopen at some point in the New Year, and if you are working with residents that are struggling and need support with food and wider essentials, they can apply to the Household Support Fund Information | Citizens Advice Bromsgrove and Redditch (cabr.org.uk).  Citizens Advice Bromsgrove and Redditch are working closely with Bromsgrove District and Redditch Brough Councils to provide this support.

Warm Spaces & Community Meals

Local Warm Spaces (and Christmas Day meals) – Don’t miss out…..still time to book!

In addition to the warm spaces identified in the last bulletin, we wanted to share the latest information that has been confirmed.

Christmas Eve Meal – Redditch

A meal is being cooked at St Andrews Church, Church Hill on Christmas Eve and being served between 12noon and 1pm. Volunteers are organising this event and can deliver the meals around the Redditch area. Anyone in need of a meal who would like to take up this offer should call 07891549333 by no later than 22nd December 22.

 

Christmas Day Lunch plus….Warm Space and Free Meals 24- 30th Dec – Radiate Redditch

Ecumenical Centre’s Christmas Hub is open for a Christmas Day lunch, turkey with all the trimmings (vegetarian option available) to book, please contact Sarah Leeson or Sharon Forrest on 01527 65952.  The hub will also be open from 11-3pm from Saturday 24th December until Friday 30th December and will provide free hot drinks, snacks, and a lunchtime meal (12.30-1.30pm) as well as conversation and entertainment.

Charford Fish Bar

A FREE Christmas Day Meal is being offered to Charford residents (wider Bromsgrove residents can be included too) who may be on their own or need a helping hand.  If you or someone you know would like a chip shop meal on Christmas Day between 12-2pm. Collection or delivery available, please call or text 07563 789 176, bookings being taken right up until Christmas Day. The following options are available, doner kebab meat and chips or sausage and chips and curry sauce.

 

*NEW*

 

Warm Places Redditch – Abbey Ward, Central Ward, Greenlands Ward, Redditch North and South

Please find attached flyers that outline warm spaces and activities across the wards in Redditch.

Sandycroft Centre

The Sandycroft centre has now signed up to the Warm Welcome Network, and offers provision Monday to Friday 9.30 – 5pm.

Christmas Activities at the Libraries

Please find attached a leaflet detailing all the activities on offer at the libraries over the festive period. A reminder that the libraries are registered with the Warm Welcome Network and are continuing to offer warm, welcoming spaces for residents to access free services, find information and support – full details can be found attached.

Shared Previously

 

 

Warm Welcome in Rubery

Please find attached a leaflet which contains all the warm space offer in Rubery. The Monday to Sunday provision offers places to go whether you are looking for a friendly chat, a free cuppa or simply a comfortable way to spend a few quiet hours.

 

All Saints’ Church Hall, Burcot Lane, Bromsgrove

The Church hall will be opening their doors every Wednesday from 2.00 to 3.30 pm (Burcot Lane, Bromsgrove,  B60 1AC) for anyone who would like some company in a warm space, as well as a hot drink and a biscuit or cake.

Seetec Pluss – Warm Space at Parkside  

Seetec Pluss, based in Parkside in Bromsgrove, who deliver the Restart Scheme locally, are opening their doors every Friday from 1.30 – 3.30pm and are offering hot drinks and refreshments, a place to charge up your phone, digital facilities as well as the opportunity to book an appointment with National Careers Service. See the attached flyer for full details.

Wythall Warm Hub Network

The Wythall Warm Hub Network is now up and running,  full details are attached including the Christmas and New Year hours.

Catshill – Warm Spaces

Please find attached a leaflet with details of Catshill’s warm welcome offer.

Weekly Community Meal at Bromsgrove Baptist Church

Local residents are being offered a warm welcome and free meal in a friendly environment.  The meals are available every Thursday (during term time) at 7:30pm at the Bromsgrove Baptist Church. There is no need to book, you can just turn up, but if it’s a larger group, it would be helpful to let them know in advance. Further information can be found on the attached leaflet.

The church is also running “The Coffee Pot” on the third Thursday in the month from 10.30am-12.00 noon, serving tea, coffee, cakes, and light refreshments which might be suitable for people who don’t or can’t go out in the evening.

 

St Godwald’s Community Spirit

Please find attached a leaflet with details of the warm space offering from St Godwald’s Church in Bromsgrove that will run between November to March. Tea, coffee, and cake will be available on alternate Friday’s from 10am-12.30pm.  On alternate Wednesdays, the Warm Welcome Café will be open from 12-3pm offering soup and a roll, tea and coffee.

Barnt Green Warm Spaces

Please find attached a flyer providing details of the warm spaces that will be available in Barnt Green throughout January and February 2023.

Churches Together in Redditch – Updated booklet attached.

Redditch Churches are offering a warm welcome in a warm space with a variety of activities and clubs, many with food and drink provision.

Oasis Christian Centre

The Oasis Christian Centre, Redditch is now signed up to Warm Spaces. Their availability is Mondays 10am to 12pm and Sunday mornings at the service times, between 10am and 12.30pm.

Local Warm Spaces – Do you know of any others?

If you do set a warm space up or know of any others in Redditch and / or Bromsgrove or have any other plans in relation to supporting local residents during this time, please do let us know so we can raise awareness of the work you’re doing. We can share with other agencies who can signpost to you and local residents.  Our email is: .

 

Warm Welcome Network

The Warm Welcome Network was set up to support and champion the community response to the cost-of-living crisis. Any organisation that has opened or is opening free, warm, welcoming spaces for the public over this winter can register and provide details of their offer so that users can search for local warm spaces in their area.

 

Thinking of setting up a Warm Space?

Martin Lewis, Money Saving Expert has created a guide: A Warm Welcome, setting up a warm space in your community. This comprehensive guide provides a wealth of information needed if you are considering setting up a warm space in the community.

Looking for Funding?

Information on relevant funding is available at: Cost of living Crisis charity trust foundation grant funding (charityexcellence.co.uk)

 

Christmas Opening Hours

Teams and volunteers of our local charities will be taking a well-deserved break over Christmas…. Opening hours of some them (plus the Councils) can be found below.

 

Main Local Foodbanks

 

NewStarts

NewStarts will be CLOSED between Christmas and the New Year.  NewStarts Facebook page and emails will be checked for any requests.

Catshill Baptist Church Foodbank

Catshill foodbank will be closed after their final session on Wednesday 21st December and will re-open on Wednesday 4th January. Their normal telephone service will resume on the 3rdJanuary 2023 at 10am. However, during this period, you can contact them on 07754 567800; any messages left will be picked up on Wednesday 28th and Thursday 29th December between 12 and 2pm, there will be a very limited service, but will try to respond to any genuine emergencies.

Redditch Food Bank

Redditch food bank is CLOSED on Monday 26th and Tuesday 27th December and Monday 2nd January. Normal opening hours for all other dates.

Basement Project

Basement Project will be CLOSED 23rd to 27th December and Monday 2nd January but OPEN 28th and 29th December 10am to 2pm.  Normal opening hours from Tuesday 3 January.  (All existing clients have contact details of their support worker if needed.)

Other Organisations

 

Age UK Bromsgrove, Redditch, and Wyre Forest

Christmas opening hours can be found here

Citizens Advice Bromsgrove and Redditch

Will close on Friday 23rd December and reopen on Tuesday 3rd January 2023. Please see attached a Christmas message from the Citizen’s Advice Team.

 

Act on Energy

The team will be off from Friday 23rd December and will be back on Tuesday 3rd January 2023.

Bromsgrove District and Redditch Borough Councils

Closed Monday 26th to Wednesday 28th December inclusive and Monday 2nd January.

Other Help and Information

 

Free School Holiday Activities – HAF Christmas 2022

Free School Meal eligible families are invited to book free activity sessions this Christmas. There’s lots on offer over Christmas including Christmas parties, learn to swim crash courses, horse riding, Santa visits, Pantomime trips, climbing, football, cricket, multi-sports, bouncy castle, arts & crafts, theatre club and more… all free!  All activity clubs include a healthy lunch, with many clubs also offering activity packs and Christmas hampers to take home for participating families. To find out more and sign up, visit www.haf-it.co.uk

DWP – Benefits payments over Christmas and New Year

Please see the link for information regarding payments over Christmas and New Year – Benefit payments over Christmas and New Year – gov.uk

Warmer Worcestershire

Please find attached information and advice from Warmer Worcestershire, it contains useful cost of living support, from understanding your bills, myth busting, scam awareness, as well as understanding smart metres and your heating controls.

Home Energy Checks for the over 50s **FREE**

Age UK Bromsgrove, Redditch, and Wyre Forest can now offer free home energy checks, full details can be found here.

 

Fuel Poverty Advice and Information

Please find attached some information provided by Worcestershire County Council that was part of an e-learning course on fuel poverty. Whilst the course itself can not be accessed, the attachment contains a wide range of advice and support and useful links for you and your teams.

HWFRS Winter Warmth Campaign

The Prevention team at Hereford & Worcester Fire and Rescue Service have developed a Winter Warmth Campaign and will be supporting the National Fire Chiefs Council (NFCC) Cost of Living: Steps to stay safe campaign.  The campaign encourages people to take simple steps in the home to protect themselves from accidental fires and carbon monoxide poisoning.   Further details on this campaign can be found here – Cost of living: Steps to stay fire safe (nationalfirechiefs.org.uk)

Funding has been secured from the Electrical Safety Fund to purchase a further stock of oil filled radiators and extension leads to support occupiers during the cost of living crisis and those who are currently in fuel poverty during the winter months. In addition, the service has purchased a number of Winter Warmth Packs for high-risk members of the community who meet relevant criteria. The Winter Warmth Packs contain: Fleece Blanket, Thermos Mug, Hat, Socks, and Gloves.

To access any of the equipment outlined above individuals must be referred to the Prevention Team who will undertake a HFSV and will provide relevant equipment.  This can be done the following ways:

  • Members of the community can complete an online Home Fire Safety Check for themselves or their friends / family. The form can be accessed via the Service website Request a check | Hereford & Worcester Fire and Rescue Service (hwfire.org.uk)
  • Call the Prevention team on 0800 032 1155 where the skilled team can offer fire safety advice and take details to arrange a visit.
  • Partners only can refer using the HFSV referral form attached.

Do you know about Worcestershire Safe Haven?

Safe Haven provides telephone support and face to face appointments to Worcestershire residents who are experiencing mental health crisis, which may well be caused by worrying over finances during this difficult time.  Based in Redditch town centre, Safe Haven offers a listening ear, support and signposting information and the service runs 7 days a week every evening from 6pm to 1am.  Individuals aged 18+ in need of this service can access it directly by calling 01905 600400.  This service is run by MIND South Warwickshire and Worcestershire and funded by Worcestershire Health and Care NHS Trust.  Further information can be found at: Worcestershire Safe Haven

A date for early January – Suicide Prevention in the Workplace

As part of the Herefordshire & Worcestershire Suicide Prevention Programme the Public Health Team at WCC have designed and developed a programme of activity for workplaces across the footprint to encourage and support employers and employees to raise awareness about suicide prevention and create opportunities for early intervention. (Please see attached)

The next free online session is on Thursday 12th January 2pm. To find out more see the attached flyer or to sign up, please fill in our registration form.  A mental health and wellbeing resource hub for businesses, including a downloadable suicide prevention policy has also been created which can be accessed at www.worcestershire.gov.uk/suicidepreventionintheworkplace

DWP Latest Partner Update – Hot of the press, please find latest update attached.

Worcestershire Winters Well Events – Cost of Living Support – Would you like to be involved?

 

Cost of Living / Wellbeing Support Event events are planned for early 2023 at large libraries in the New Year.  The Fairs will offer residents easy access to advice, guidance and support in one place, in a friendly and relaxed environment with free refreshments.  Large libraries have around 5-600 visits a day without this type of event so it’s a real opportunity to engage with people needing support. They will be called ‘Worcestershire Winters Well Events’ and will be open to all and partners are welcome to have a free stall at the event.  The dates are:

Bromsgrove Library – Friday 27 January 10am-1pm and Redditch Library – Wednesday 8 February 10am-1pm

If your agency can offer support to our local residents and you haven’t already got a space, get in touch with Nicki (Bromsgrove)  or Michele (Redditch) at .  Libraries will arrange everything for the event – your team member would just need to come along with any promotion material.

 

We hope you find the above useful.  Don’t forget, if we have missed off something you are doing or you have further updates or information, please let us know and we will include in the next edition.

Finally, may we take the opportunity to thank you for all the great work you have done this year supporting local residents during this difficult time. We wish you all a very Merry Christmas and a Happy New Year and look forward to working with you in 2023.

Many thanks,

Della McCarthy & Ali Wakeman

Bromsgrove Partnership & Redditch Partnership

Email: 

smaller Redditch_Partnership_logo       LSP - Bromsgrove Partnership Logo - small

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M40-M42 Interchange: Progress Update

Dear all,

I work for the contractors bmJV that are carrying out the above scheme on behalf of National Highways. Please see an update attached.

Regards,

Veron 

 

Veron Graham PGDip MCIPR
Customer & Stakeholder Manager – M40-M42 Interchange

SMP Alliance

Mobile: 07881 847 401

Working in partnership with National Highways
National Highways customer service contact centre
0300 123 5000

www.nationalhighways.co.uk

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Attachments

Total Attachments: 1

Download: 2022.12.21 Stakeholder Letter - M40-M42 Interchange Scheme Update (203 KB)

PCC newsletter – December 2022

Welcome to my December newsletter.

This month’s edition includes stories on my budget consultation, putting victims first and new recruits.

Keep reading to find out more…
Merry Christmas!

2022 has been another busy year for policing and indeed, communities across West Mercia.

We have seen significant investment into further additional police officers as West Mercia Police works to see the highest establishment number of police officers ever, supporting communities in the three counties.

They are on the frontline tackling issues that matter to you like anti-social behaviour as well as wider issues like organised crime, drugs and road safety.

As we move into Christmas and spend time with our loved ones, it’s important to think about the police and other emergency services working this festive period.

I hope you have a happy and safe Christmas as we look forward to 2023.
Anti-social behaviour is down 44%

The latest statistics for November show anti-social behaviour is down by a whopping 44% in West Mercia.

ASB shouldn’t be thought of as low level, it can have a traumatic impact and leave people feeling unsafe.

I am committed to making our public spaces places where you are safe and feel safe. To do this, I continue to invest in improving CCTV, commissioning projects that tackle issues at the root, and securing £1.7 million through the safer streets fund to introduce new and innovative safety measures.
Police funding settlement

I am fully supporting and backing the Government’s decision to boost police forces with additional funding.

On Wednesday 14 December, the Government announced it is going to significantly raise the funding settlement police forces are awarded in the next financial year.

Recognising the financial pressures forces are facing, Police and Crime Commissioners are also able to increase their Council Tax precept by up to £15 for a typical Band D property.

The announcement highlights the Government’s ongoing commitment to back communities with the funding needed to make a real difference to tackling crime.
Have your say

I want you to have your say on my 2023/24 budget proposals.

These proposals include recruiting special constables to increase visible policing in your communities, allocating more resources to investigations to increase outcomes for victims, introducing a new Sexual Assault Referral Centre to deliver a better service for victims and much more.

The online consultation closes at midday on Friday 6 January 2023.
Complete the survey
Town and parish councils have their say on policing

I was delighted to read overwhelmingly positive results following the latest town and parish council survey.

79% of respondents believe West Mercia Police is doing a fair, good or excellent job in their area.

More than 80% of councils find it easy and convenient to access local policing teams. This is the highest percentage recorded through the survey since it began in 2018 and follows officer numbers reaching their highest level in more than a decade.

I want to build on this by continuing to work closely with communities across West Mercia to challenge and support the force to maintain this positive feedback.
Read full story
Putting victims first

I hold regular holding to account meetings with West Mercia Police’s Chief Constable Pippa Mills to raise issues that matter to you.

As the voice of the public in policing, I often hear from residents about their experience contacting West Mercia Police. Ensuring calls for help are answered, and the police attend quickly, are two areas which I am looking to improve for victims in West Mercia.

On Tuesday 29 November, I along with the Chief Constable made a commitment to improving not only the call handling times, but the level of service victims receive on the phone and the response time of officers.
Read full story
Visiting councils working in the heart of our communities

Listening to communities across West Mercia and addressing their concerns is pivotal in my role as PCC.

Over the past month I have visited rural communities in Shropshire at both Wellington Town Council and Alberbury with Cardeston Parish Council as well as Ketley Parish Council in Telford.

It is always great to hear what people have to say on the matters that mean the most to them. No meeting is the same with different topics discussed from crime statistics to helping children grow up in a safer environment.

If you have concerns about policing and would like to speak to me, please don’t hesitate to get in touch.
Get in touch
Recruitment drive in full swing

Meeting new recruits starting their policing journey and then seeing them pass out following their training is always an occasion I look forward to.

Last Monday (5 December), I had the pleasure of congratulating 33 officers who had completed their training and on Wednesday (14 December) welcoming 41 students starting their police career.

I wish them all good luck and look forward to seeing the great work they do as we work together to create a safer West Mercia.

Interested in joining the force? Click the button below.
Take a look
Cyber crime

Cyber crime costs the UK economy £190billion each year but the impact on communities is more than financial – it can have a long lasting emotional impact.

I am committed to ensuring West Mercia Police has the resources to tackle the growing threat of cyber crime, and that support is there for victims.

Awareness and education is key, I am supporting the ’12 Days of Fraud’ campaign by sharing posts through the West Mercia PCC social media channels over the festive period.

I have also filmed a podcast with DCI Tony Garner on cyber crime, it is full of advice on how you can keep yourself and your family safe online this Christmas.
Listen here
I am hiring…

I’m looking to recruit a part-time Senior Finance Officer to play a leading role in the operation of my finance team.

You will be directly responsible for managing the budget which includes commissioning services to support victims of crime and running the West Mercia Police estate.
Apply here
Quick links

Award winning Steer Clear programme tackles knife related crime at the root

PCC investment in technology benefits victims
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Wellbeing in Partnership E-Bulletin – Bromsgrove and Redditch – December 2022

Dear all,

Please find the December Partnership bulletin below with all the latest information on Phase 3 of the Household Support Fund, as well as all the latest news and updates. A further Cost of Living bulletin will be emailed out next week, so if you have any information that you’d like us to share, please email it to: 

Reminder – Household Support Fund Phase 3 – local support available

Quick reminder that eligible Redditch and Bromsgrove residents who are struggling with the cost of household essentials can get help with food and household costs and there are 2 ways they can apply:

 

**NOW OPEN for New Applications** Act on Energy –  help with energy costs, energy debt, broken heating systems etc

 

This scheme offers qualifying residents across Worcestershire support with their energy costs, fuel debt and where required, assistance to replace broken boilers and heating systems, subject to funding.  Eligibility criteria for support is not restricted to solely vulnerable households in receipt of benefits, but criteria will be applied for the different elements of support on offer.  Further information can be found online at:  WORCESTERSHIRE HOUSEHOLD SUPPORT FUND (actonenergy.org.uk). Residents can apply online or by calling 0800 988 2881.

**NOW OPEN for New Applications** Citizens Advice Bromsgrove and Redditch – help with food and other essentials

If you are working with residents that are struggling and need support with food and wider essentials, they can apply to the Household Support Fund Information | Citizens Advice Bromsgrove and Redditch (cabr.org.uk).  Citizens Advice Bromsgrove and Redditch are working closely with Bromsgrove District and Redditch Brough Councils to provide this support.   Bromsgrove residents can apply here: Bromsgrove Household Support Fund and Redditch residents can apply here: Redditch Household Support Fund 

And don’t forget…FREE printed copies of the attached cost of living leaflet are available for agencies to collect and help distribute.  Pick them up at Customer Services at Parkside or the Town Hall.

Services / Support – Information Updates

A reminder… warm space and food provision will be covered in the cost of living bulletin next week however, here are a couple of late entries not previously shared for Redditch we want to let you know now….

Christmas Eve Meal

A meal is being cooked at St Andrews Church, Church Hill on Christmas eve and being served between 12noon and 1pm. Volunteers are organising this event and can deliver the meals around the Redditch area. Anyone in need of a meal who would like to take up this offer should call 07891549333 by no later than 22nd December 22.

Warm Space and Free Meal 24th-30th Dec

From Christmas Eve until 30 December 11am-3pm, the Ecumenical Centre will be open for people to go and keep warm and have a free hot meal and drinks – this includes Christmas Day!  Please signpost any of your service users should they need this service.

And other updates….

Christmas Activities at the Libraries

Please find attached a leaflet detailing all the activities on offer at the libraries over the festive period.

Worcestershire Safe Haven – based in Redditch

Safe Haven provides telephone support and face to face appointments to Worcestershire residents who are experiencing mental health crisis.  Offering a listening ear during the evening into the early hours, providing support and signposting information, the service helps individuals manage the difficult times.  The service runs 7 days a week 6pm to 1am and is based in the Redditch Town Centre.  Further details can be found at: Worcestershire Safe Haven.

Mental Health and Suicide Awareness Resources

Please find attached a document that contains the following:

  • essential information on where professionals can direct people to support
  • links to free training and support tools around mental health and suicide
  • Information around staff self-care resources
  • Links for organisational leads to guidance/resources available to promote good mental wellbeing in the workplace and strengthen suicide prevention

Streetlink – How to report and help a rough sleeper

If you see a rough sleeper, please kindly notify Streetlink on 0300 500 0914 or via www.streetlink.org.uk.  This will alert the relevant outreach teams within Worcestershire to attend the location and offer appropriate support to the person. Streetlink feed into the intelligence network which enables outreach workers to locate rough sleepers and encourage them to access the SWEP night shelters. Outreach workers can support rough sleepers to engage with Worcestershire’s partnership homelessness organisations who can offer support with complex needs.

Stay Well This Winter

The Stay Well This Winter leaflet for 2022/23 is now available to download from the Public Health England Campaign Resource Centre (CRC). Stay Well This Winter | Campaign Resource Centre (phe.gov.uk)

This helpful resource is updated annually and provides health information and guidance on how to stay well over the winter months and includes advice on getting the flu and COVID-19 booster vaccinations; keeping warm; fire safety at home; accessing NHS mental health support; adequately stocking your medicine cabinet; handwashing; looking out for each other; and ways to access NHS services.

NHS England’s ‘Help Us Help You’ campaign

The NHS England’s ‘Help Us Help You’ campaign has now officially launched and will run until 31 March 2023. The aim of this campaign is to encourage the public to use the 111 online service when they think they need medical help fast. The campaign will promote the service’s ease of use and how it can help people get assessed and directed to the right place for them, as quickly as possible.  The target audience for the campaign is all adults 16+ in England. Campaign assets are currently available to download from the Campaign Resource Centre.   For any queries about the NHS 111 online campaign, please contact the NHS England Campaigns Team: 

 

Public Health Engagement Report: The impact of COVID-19 on the lives of Worcestershire residents

 Public Health want to say a big thank you to all the participants and organisations who contributed to their COVID-19 impact engagement and community research. Over 2500 people from a variety of communities across Worcestershire engaged and the report can be seen here: Health and Wellbeing – Google Drive. For more information, please contact the Public Health Engagement Team: 

Chlamydia Women Campaign

Public Health England (PHE) are running a campaign and asking for your help to support and promote DIY chlamydia testing specifically for young women. Worcestershire Integrated Sexual Health service (WISH) provide posters, encouraging women under 25 to get themselves tested. Testing is free of charge, easy and can be completed at home.  Attached is a poster that can be displayed in appropriate areas, such as changing rooms, toilets, and information areas.

If you have female focused sessions or events and you feel there would be an opportunity to bring testing kits and information to your venue or if you wish to discuss anything further, please contact Kate Wilson – Health Promotion Specialist   Men are still able to get tested.  For information about local sexual health services please visit:  www.knowyourstuff.nhs.uk

 

Mentor Link – Volunteers Required

The Children’s Charity Mentor Link are currently seeing an increase in demand for their service in both Bromsgrove and Redditch. They are looking to recruit and train additional volunteer mentors to support children and young people going through a tough time. Full details and contact information can be found in the attached flyer.

VCSE Alliance

What to know more about the VCSE Alliance in Worcestershire is all about?  You can sign up for updates here:  www.worcsalliance.org  or contact Kay Bruton, Communications and Engagement Officer for the VCSE Alliance working with Esther Passingham – 

Events, Roadshows and Open Days

Bromsgrove Youth and Community Hub’s young musicians evening invitation

The Hub are holding a music performance event, that’s been co-designed by young people and will take place on Monday 19th December 2022,  5pm-7:30pm. Doors open at 4:30pm at Bromsgrove Baptist church, B602JD.

The Hub would also like to invite local partners to have a small stall for awareness, promotion, and networking at the event. For tickets or to book a stall, please contact Dan Owen on 07467152122 or email  Or if you know of any amazing young people that would like to perform solos, they’d be happy to hear from them!

Armed Forces Covenant event in Worcester, Wednesday 25th January 10:00-12:30

Seetec Pluss, in association with the West Midland Reserve Forces & Cadets Association, are holding an event to promote and celebrate the Armed Forces Covenant, a promise from the nation that those who serve in the armed forces will be treated fairly. The event is taking place at Dancox House in Worcester; they’ll be guest speakers with talks on the business benefits of employing veterans, reservists, and other members of the armed forces community.  You can register to attend at https://armedforcescovenant.eventbrite.co.uk, or alternatively email  if you have questions about the event.

District Collaborative Showcase Event – Worcestershire

Please find attached a flyer for the District Collaborative Showcase event.  The event will be co-chaired by County Councillor Karen May, Chair of the Worcestershire Health and Wellbeing Board and Dr Jonathan Wells, GP, Clinical Director for the Kingfisher Primary Care Network and Chair of the Redditch District Collaborative. It is scheduled to take place on Thursday 9th February 2023 from 1.00pm to 4.00pm.  This will be a virtual event and will take place on Microsoft Teams.  If you would like to attend the event, please click on the link within the event flyer and complete the booking form.

 

Training/Courses/Workshops

 

Seetec Training Guide for Worcestershire

Please find attached a document from Seetec Pluss with the latest training options for all job seekers in Worcestershire. Feel free to share with your customers/participants. Contact details on the various providers are included, or you can contact Bobby at  for any specific information or if you have any information on new courses, please email Bobby at Seetec who will share across their network.

 

Healthy Start Webinar

Public Health and Starting Well are delivering a Healthy Start webinar, taking place on 11th January 2023, 9.30-10.30am – Details attached. The webinar is open to anyone working with families that may benefit from accessing Healthy Start vouchers, that would like to find out more. The session will give an overview of Healthy Start and how to support those most in need to access free vitamins and healthy food.  To book a place or for further details please email 

*Starting soon* – MoodMasters on-line course

Please see attached a poster for MoodMasters which we will be running in partnership with The Hereford and Worcestershire Wellbeing and Recovery College. This course is free to access for anyone who has a Worcestershire postcode. If you have service users or community contacts who you think would benefit from this free course, please signpost them – all contact details are within the poster.

*FREE* Domestic Abuse Training – January – March 2023

 

A reminder about the next phase of domestic abuse training dates in Worcestershire. This (recently updated) training is available between January – March 2023 and will take place via zoom.  The feedback received from delegates so far has been exceptionally positive and highlights not only an increase in knowledge but also an increased confidence when applying the learning to professional practice.

There are three modules of training, and the learning outcomes can be found on the attached flyer.

Module 1: Understanding and Responding to Domestic Abuse

Module 2: Working with Domestic Abuse within the context of Multi Agency Working – promoting critically reflective practice

Module 3: Understanding and Working with Perpetrators

To apply for a place please email: 

 

*New Dates* Asset Based Community Development (ABCD) Workshops

Want to know more about what ABCD actually is?  This is a great opportunity to attend a one-day, interactive workshop, presented by the ABCD team. This free, in person ABCD workshop is open to everyone working & living in Worcestershire. Professionals & community groups working to improve community health & wellbeing will find this workshop of interest.  With a focus on community building, ABCD looks at what is strong, building on the gifts (skills, experiences, knowledge & passion) within local communities and connects neighbourhood assets together to build citizen power. The workshop will help attendees: Understand & apply ABCD principles, become aware of the tools & support available in ABCD application; communicate the value of an ABCD approach with teams & partners. Use this link to book and for more information: Exploring Asset Based Community Development (ABCD) Tickets, Multiple Dates | Eventbrite  Also find attached an ABCD promotional social media flyer to share within your networks.

Funding/Grants

Prince’s Trust Development Awards: small grants for young people aged 16 – 30

The Prince’s Trust Development Awards programme provides small grants for young people aged 16 – 30 to help them access education, training, and employment. They can offer £150, which you do not have to pay back and up to £500.

Applying for a Development Award will involve:

  • Attending a 30–45-minute Assessment Meeting with a Prince’s Trust member of staff or volunteer
  • Providing The Prince’s Trust with some paperwork to support the application, such as quotes and confirmation letters
  • Taking part in the evaluation process, which involves filling in a Prince’s Trust profile monitoring form and completing post programme surveys three and six months after receiving the Development Award.

To apply, the young person needs to complete a Online Profile Form  ,if under 18, a signed parental form is required, find attached. Further information on the scheme can be found here: Get funding to train and learn | Help for young people | The Prince’s Trust (princes-trust.org.uk) or if you have any questions, please contact  .

Oakland Foundation – Waiting for applications from Redditch and/or Bromsgrove!!

The Foundation’s focus is to help ‘disadvantaged children under the age of 16 and their families’. They provide funding support based on the following themes:

*Education: to ensure children get the best education, no matter their background.
*Health and nutrition: to ensure children have access to healthy food.
*Sport: to ensure children have access to sport and activities irrespective of social background or physical ability.

Although open to Worcestershire and wider, they are keen to receive applications from Redditch and/or Bromsgrove in particular.  To find out more visit:  The Oakland Foundation (oakland-foundation.com)

Other Newsletters

Carers Careline Newsletter – December 2022 – Find attached

DWP Weekly Update – 25th November & 2nd, 8th and 15th December 2022 – Find attached

DWP Touchbase – 18th and 25th November & 9th December 2022 – Find attached

Healthwatch Worcestershire Bulletin Announcement – November 2022 – Find attached

Carbon Literacy Update – November 2022 – Find attached

 

This Winter with Active and Creative – Both Bromsgrove and Redditch versions of their latest e-newsletters are attached.

We would like to take this opportunity to thank you for your continued support this year and wish you all a very Merry Christmas and a Happy and Peaceful New Year.

Best wishes,

Della McCarthy & Ali Wakeman

Bromsgrove Partnership & Redditch Partnership

Email: 

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Warm Homes Programme

Good Morning,
I am emailing from Age UK Herefordshire & Worcestershire as part of the Warm Homes project.
The programme’s aim is to help people who are living in or at risk of fuel poverty. The service consists of a Home Energy Check where one of our Handy people will assess the clients house, give energy saving information and tips and install any home energy equipment that is needed. Some of the equipment available are draft excluders, energy efficient light bulbs, radiator reflectors and plenty more. This service is completely free – including the equipment and installation!
We can also offer free benefit entitlement checks as part of the Warm Homes programme to ensure they are getting all they are entitled to. This service is already underway, and we are looking at ways to promote this.
If this is something you think you could help with, please feel free to contact me. We are thinking places like notice boards, websites, newsletters, magazines and anywhere we could put flyers and posters etc.

Looking forward to hearing from you.

 
Kind Regards
Jared Shinnie

Team Leader & CRM Administrator

Age UK Herefordshire & Worcestershire

07496 319316

Malvern Gate, Bromwich Road, Worcester, WR2 4BN
www.ageukhw.org.uk

   

 

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Attachments

Total Attachments: 1

Download: Warm Homes Flyer (997 KB)

Christmas Waste & Recycling Information – Bromsgrove District

………………For Information………………….

Please find attached a flyer that can be printed off or shared electronically with your local community / group.

The main points to remember this year:

  • There are no changes to waste and recycling collections this year
  • Please remember to have bins out by 7am on the normal day of collection
  • Any extra recycling can be placed in an open carboard box at the side of your recycling bin
  • If you bin is not collected due to poor weather, please leave it out and we will get to you as soon as the weather allows

Wishing you a Merry Christmas

Best Wishes

Anna Wardell-Hill MCIWM

Environmental Policy & Awareness Officer

Bromsgrove District and Redditch Borough councils

(please note I do not work Fridays)

Tel: (01527) 881715

Email: 

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Bromsgrove District Council

Parkside

Market Street,

Bromsgrove,

Worcestershire

B61 8DA

www.bromsgrove.gov.uk

Facebook

 Instagram

Twitter

YouTube

Redditch Borough Council

Town Hall

Walter Stranz Square

Redditch

Worcestershire

B98 8AH

www.redditchbc.gov.uk

Facebook

Instagram

Twitter

YouTube
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Attachments

Total Attachments: 1

ChristmasWasteCollectionsA4 Dec22BDC V2 Download: ChristmasWasteCollectionsA4 Dec22BDC V2 (250 KB)

ChristmasWasteCollectionsA4 Dec22BDC V2

Cost of Living Update – Bulletin 2 – Redditch & Bromsgrove

Dear all,

As promised, we’ve pulled together local information that has been shared with us, specifically around the support available on the cost of living, and compiled the bulletin below.  We hope it’s useful to you and please feel free to share with colleagues.

Cost of Living Update – Bulletin 2

 

Household Support Fund – Phase 3 **OPEN**

Eligible Redditch and Bromsgrove residents who are struggling with the cost of household essentials can get help with food and household costs and there are 2 ways they can apply:

 

**NOW OPEN for New Applications**  Act on Energy –  help with energy costs, energy debt, broken heating systems etc

 

This scheme has been reopened and offers qualifying residents across Worcestershire support with their energy costs, fuel debt and where required, assistance to replace broken boilers and heating systems, subject to funding.  Eligibility criteria for support is not restricted to solely vulnerable households in receipt of benefits, but criteria will be applied for the different elements of support on offer.  Further information can be found online at:  WORCESTERSHIRE HOUSEHOLD SUPPORT FUND (actonenergy.org.uk). Residents can apply online or by calling 0800 988 2881.

**NOW OPEN for New Applications**  Citizens Advice Bromsgrove and Redditch – help with food and other essentials

If you are working with residents that are struggling and need support with food and wider essentials, they can apply to the Household Support Fund Information | Citizens Advice Bromsgrove and Redditch (cabr.org.uk).  Citizens Advice Bromsgrove and Redditch are working closely with Bromsgrove District and Redditch Brough Councils to provide this support.   Bromsgrove residents can apply here: Bromsgrove Household Support Fund and Redditch residents can apply here: Redditch Household Support Fund 

Leaflets & Digital Campaign – Please help spread the word!

Bromsgrove & Redditch Cost of Living Webpages & Leaflets

For those who missed it, please find attached a copy of the joint Bromsgrove and Redditch cost of living leaflets.  Printed copies are available at Customer Services at both Redditch Town Hall and Parkside in Bromsgrove which you can collect and distribute to your service users.  There are cost of living webpages on both Redditch Borough and Bromsgrove District Councils’ websites too at: www.bromsgrove.gov.uk/costofliving and www.redditchbc.gov.uk/costofliving.  See something missing on the webpages?  Let us know as they can be updated anytime.

 

Financial Support Leaflets – one for Redditch and one for Bromsgrove

A reminder that these leaflets are in addition to the joint cost of living leaflets and contain more detailed information about help that is available locally.  A printable and a website version can be found attached.

Warm Spaces & Community Meals – including Christmas Day!

Local Warm Spaces (and Christmas Day meals)

In addition to the warm spaces identified in the last bulletin, we wanted to share the latest information that has been confirmed.  This includes those offering food, including on Christmas Day:

*New* (and in no particular order…)

 

Warm Welcome in Rubery

Please find attached a leaflet which contains all the warm space offer in Rubery. The Monday to Sunday provision offers places to go whether you are looking for a friendly chat, a free cuppa or simply a comfortable way to spend a few quiet hours.

 

Radiate Redditch – Ecumenical Centre

A warm welcome is open to all at the Ecumenical Centre’s Christmas Hub – Evesham Walk, Redditch Town Centre. The hub will be open from 11-3pm from Saturday 24th December until Friday 30th December and will provide free hot drinks, snacks, and a lunchtime meal (12.30-1.30pm) as well as conversation and entertainment.

Their door will also be open for a Christmas Day lunch, turkey with all the trimmings (vegetarian option available) Christmas Day is bookable, please contact Sarah Leeson or Sharon Forrest on 01527 65952.

Oasis Christian Centre

The Oasis Christian Centre, Redditch is now signed up to Warm Spaces. Their availability is Mondays 10am to 12pm and Sunday mornings at the service times, between 10am and 12.30pm.

All Saints’ Church Hall, Burcot Lane, Bromsgrove

The Church hall will be opening their doors every Wednesday from 2.00 to 3.30 pm (Burcot Lane, Bromsgrove,  B60 1AC) for anyone who would like some company in a warm space, as well as a hot drink and a biscuit or cake.

Seetec Pluss – Warm Space at Parkside  

Seetec Pluss, based in Parkside in Bromsgrove, who deliver the Restart Scheme locally, are opening their doors every Friday from 1.30 – 3.30pm and are offering hot drinks and refreshments, a place to charge up your phone, digital facilities as well as the opportunity to book an appointment with National Careers Service. See the attached flyer for full details.

Wythall Warm Hub Network

The Wythall Warm Hub Network is now up and running,  full details are attached including the Christmas and New Year hours.

Catshill – Warm Spaces

Please find attached an updated leaflet with details of Catshill’s warm welcome offer.

Charford Fish Bar

A FREE Christmas Day Meal is being offered to Charford residents (wider Bromsgrove residents can be included too) who may be on their own or need a helping hand.  If you or someone you know would like a chip shop meal on Christmas Day between 12-2pm. Collection or delivery available, please call or text 07563 789 176 to book. The following options are available, doner kebab meat and chips or sausage and chips and curry sauce.

Barnt Green Warm Spaces

Please find attached a flyer providing details of the warm spaces that will be available in Barnt Green throughout January and February 2023.

Christmas Meal for Older People in Bromsgrove – *Limited Places*

Do you know of any older people who would like to join an Intergenerational Christmas Meal on Saturday 10 December 12-3pm that is being organised by young people from the Bromsgrove Youth and Community Hub?  Places are limited and are offered on a first come, first serve basis so be quick!!  Further details are attached.

Churches Together in Redditch

Redditch Churches are offering a warm welcome in a warm space with a variety of activities and clubs, many with food and drink provision. Please see the attached booklet for full details.

Shared Previously

 

Weekly Community Meal at Bromsgrove Baptist Church

Local residents are being offered a warm welcome and free meal in a friendly environment.  The meals are available every Thursday (during term time) at 7:30pm at the Bromsgrove Baptist Church. There is no need to book, you can just turn up, but if it’s a larger group, it would be helpful to let them know in advance. Further information can be found on the attached leaflet.

The church is also running “The Coffee Pot” on the third Thursday in the month from 10.30am-12.00 noon, serving tea, coffee, cakes, and light refreshments which might be suitable for people who don’t or can’t go out in the evening.

 

St Godwald’s Community Spirit

Please find attached a leaflet with details of the warm space offering from St Godwald’s Church in Bromsgrove that will run between November to March. Tea, coffee, and cake will be available on alternate Friday’s from 10am-12.30pm.  On alternate Wednesdays, the Warm Welcome Café will be open from 12-3pm offering soup and a roll, tea and coffee.

Local libraries across Worcestershire

The libraries are registered with the ‘Warm Welcome Network’ and are continuing to offer warm, welcoming spaces for residents to access free services, find information and support, take part in events and activities, and connect with other people. Full details can be found attached.

Local Warm Spaces – Do you know of any others?

If you do set a warm space up or know of any others in Redditch and / or Bromsgrove or have any other plans in relation to supporting local residents during this time, please do let us know so we can raise awareness of the work you’re doing. We can share with other agencies who can signpost to you and local residents.  Our email is: .

 

Warm Welcome Network

The Warm Welcome Network was set up to support and champion the community response to the cost-of-living crisis. Any organisation that has opened or is opening free, warm, welcoming spaces for the public over this winter can register and provide details of their offer so that users can search for local warm spaces in their area.

 

Thinking of setting up a Warm Space?

Martin Lewis, Money Saving Expert has created a guide: A Warm Welcome, setting up a warm space in your community. This comprehensive guide provides a wealth of information needed if you are considering setting up a warm space in the community.

Looking for Funding?

Information on relevant funding is available at: Cost of living Crisis charity trust foundation grant funding (charityexcellence.co.uk)

 

Food Bank Opening Hours

 

Staff and Volunteers will be taking a much needed break over the Christmas period – please see details below from three of the main foodbanks locally:

 

NewStarts

NewStarts will be CLOSED between Christmas and the New Year.  NewStarts Facebook page and emails will be checked for any requests.

Catshill Baptist Church

The last session before Christmas will be Wednesday 21st December between 10:30 – 12:30, the foodbank will then be CLOSED on Wednesday 28th December.  The first session in the New Year is Wednesday 4th January 10:30 to 12:30.

Redditch Food Bank

Redditch food bank is CLOSED on Monday 26th and Tuesday 27th December and Monday 2nd January. Normal opening hours for all other dates.

Would you like to donate to a Foodbank?

There are lots of ways to donate to our local foodbanks, one way is to drop your donations in at Redditch Library, Redditch Town Hall or at Parkside in Bromsgrove.  This collection is running from Monday 5 December to Friday 16 December and will be distributed to a number of our local foodbanks, including the three above.

Not sure what to donate?  Attached is a Wishlist we’ve obtained from some of our foodbanks to give you some ideas!

Other Help and Information

 

Libraries – Cost of Living Books

Libraries have stocked up on a wide range of books that may help be of help to families. The books range from financial support, cooking on a budget, grown your own fruit and veg through to recycling and repairing items in the home. The full range of books that are available can be found on the list attached.

 

Ofcom Social Tariffs

Please find attached a flyer that gives details of social tariffs which are cheaper broadband packages for people claiming Universal Credit, Pension Credit, and some other benefits. They’re reliable, fast enough for most customers and easy to switch to.

 

Warm Home Discount Scheme

The Warm Home Discount (WHD) scheme for winter 2022 to 2023 aims to take £150 off electricity bills for those with high energy costs and low incomes. Full details and eligibility criteria can be found on the attached leaflet.

Also, did you know that energy network operators and energy billing companies run have Priority Service Registers (PSR)?  PSRs give extra help and support to those who need it most. Signing up is free and easy to do. Further details are attached.

Adult Learning – Stretch your money further using your smartphone

This course is running at some of the libraries, including Bromsgrove Library, and is aimed at those who need help to improve their cost of living by using the capabilities of their mobile phone or tablet, including avoiding scams.  Courses are running now and again in the New Year.  Further details are attached or can be found here:  Smartphone Skills (worcestershire.gov.uk)

 

Loan Shark Campaign

The England Illegal Money Lending Team (IMLT) is concerned that ruthless loan sharks will try to cash in on the festive period as many families struggle to cope with rising food, fuel and energy bills this winter. The latest campaign #SleighNoToLoanSharks will help spread the message about the risks of illegal lending and how people can access support. Attached is a national press release which can be adapted for local audiences, a referral form to report loan sharks and social media resources can be downloaded from the website here.  There is also FREE training  available for your staff and volunteers, simply contact Nadeem to find out more: 

We hope you find the above useful.  Don’t forget, if we have missed off something you are doing or you have further updates or information, please let us know and we will include in the next edition.

Finally, may we take the opportunity to say a BIG thank you for all the great work that you are doing to support local residents during this difficult time.

Many thanks,

Della McCarthy & Ali Wakeman

Bromsgrove Partnership & Redditch Partnership

Email: 

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Monthly Fraud & Scam Bulleting – November 2022

The Fraud & Scam Bulletin

November  2022

Your monthly update direct from West Mercia Police on the latest scams and frauds

SCAMnesty

 

Due to the success of the campaign in 2020 and 2021, the Friends Against Scams Team are again running a SCAMnesty (a scam mail amnesty) campaign aiming to encourage everyone in the UK to send in any unwanted scam and nuisance mail that they receive into the National Trading Standards (NTS) Scams Team completely free of charge.

 

If you, or someone you know is in receipt of scam or nuisance mail, the NTS Scams Team’s Investigators want to see it! They already use the mail that they receive from Scam Marshals to great effect through their disruption techniques but the team would like to see more and put a stop to these mailings landing on consumers’ door steps.

Postal scams are letters sent with the goal of obtaining your money using deception or fraud.
There are many different types of scam mail:

  • fake lotteries or prize draws
  • fake psychics
  • bogus health cures
  • investment scams

Whilst the current campaign is running through this December, you can forward any Scam Mail received now, or at any time to the following FREEPOST address at no cost:

NTSST, FREEPOST, MAIL MARSHALS

For more information visit : www.friendsagainstscams.org.uk/scamnesty

Our second warning this month relates to LOAN SHARKS

 

There is serious concern that ruthless loan sharks will try to cash in on the festive period as many families struggle to cope with rising food, fuel and energy bills this winter.

·          Nearly one in ten people turned to loan sharks to cover the costs of Christmas last year.

·         More than half of victims turned to illegal money lenders in order to pay for essentials such as utilities, food and fuel in the first half of 2022.

·         New campaign #SleighNoToLoanSharks aims to protect communities from the devastating effects of illegal money lending in the run up to Christmas.

Experts have warned that unscrupulous lenders could try to cash in on the festive period as households struggle to cope with rising food, fuel and energy bills.

Loan sharks are targeting vulnerable people seeking credit and trapping them into a cycle of debt with exorbitant interest rates and threats of violence.

Follow these safety tips to protect yourself and loved ones from loan sharks:

1. If you’re struggling to make ends meet and need cash fast, the thought of a loan shark might seem tempting, but remember these lenders are not your friends. Debt can quickly spiral out of control – it’s important to think carefully before taking out a loan and consider other options.

2. Never send money or give credit card, online account details or copies of personal documents to anyone you don’t know or trust. This information is valuable so make sure you protect it from criminals who can use it to find and stalk you, harass you or threaten those you love.

3. If you’re thinking about borrowing money, it’s important to check that your lender is genuine. Loan sharks operate illegally without the correct permission from the Financial Conduct Authority (FCA). Do your research first and check the firm or person you’re dealing with is listed on the Financial Services Register.

4. When exploitative loan sharks are preying on hardship, it’s vital for people to know there is an ethical, local, not-for-profit alternative available. Credit unions are a lifeline for many people, with their services helping members to save regularly, borrow responsibly and keep track of their finances. There are other community lenders who are mostly not for profit, and who reinvest any surpluses into serving vulnerable customers, which can be found on https://www.findingfinance.org.uk/

5. Getting trapped in a never-ending spiral of debt after borrowing from a loan shark can have devastating consequences, not only on your finances but also on most other aspects of your life, including your mental health, work and relationships with your family and friends. If you’re worried about a friend or family member, or if you need help yourself, Stop Loan Sharks can offer confidential advice and support.

Are you worried about a friend or family member who is being taken advantage of by a loan shark? Contact the Stop Loan Sharks 24/7 Helpline on 0300 555 2222 for support or visit www.stoploansharks.co.uk. Live Chat is available on the website between 9am and 5pm, Monday to Friday.

 

Take Five To Stop Fraud

 

  • Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.
  • Challenge: Could it be fake? It’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
  • Protect: If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040.

For further information visit:

https://www.actionfraud.police.uk/

https://takefive-stopfraud.org.uk/

IF YOU THINK YOU ARE BEING SCAMMED

OR DO NOT RECOGNISE THE CONTACT

Take Five To Stop Fraud

  • STOP: Taking a moment to stop and think before parting with your money or information could keep you safe.

  • CHALLENGE: Could it be fake? It’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

  • PROTECT: Contact your bank immediately if you think you’ve fallen for a scam

and report it to Action Fraud

If you’ve fallen for a scam, report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk.

 

Scam Text messages can be forwarded to 7726 to help phone providers take early action and block numbers that generate spam on their networks.

Forward Fake Emails received to For further information visit:

https://www.actionfraud.police.uk/

https://takefive-stopfraud.org.uk/

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